Step 5 will show you how to create an email notification for your spreadsheet. That way whenever someone fills out the form and submits it, you will be notified immediately via email.
A. Go back to your spreadsheet and select Tools > Notification rules...
B. Set up your Notification in 3 steps.
By setting up your notification this way, when a user fills out your form, the notification will send you an email right away. If you have more than one person accessing the spreadsheet, each of them need to set up their own notification.
That's it! Your Automated Online Help Desk is ready to use!
The last thing you should do is test it out!